Wear Tiers, Damage, and Deposits
Normal abrasion on seat cushions should never equal negligence. Good providers document baseline condition with photos, identify high-friction zones, and price deposits to match realistic risks. Transparent repair menus prevent surprise invoices, and pre-approved parts—feet, latches, covers—accelerate fixes. When accidents happen, clear thresholds separate minor incidents from chargeable damage, protecting your wallet and encouraging honest, timely reporting. Confidence grows when accountability is fair, documented, and paired with courteous support that resolves issues before frustration builds.